United Parcel Service Sucks - On international shipments, United Parcel Service charges the recipients with fees not disclosed to the shipper. - http://www.vcnet.com/~rossde/UPS_sucks/
My Refund Nightmare - Jonathan Freedland describes his experience with UPS in sending a crate of stuff from California to Britain, including the admission of a UPS manager that the handling had been a "catalogue of errors". [Guardian] - http://www.guardian.co.uk/comment/story/0,3604,1117568,00.html
United Package Smashers - Niles, Michigan resident received wet, broken, and delayed packages. Photos of badly stacked boxes in UPS truck. Sales of bumper stickers. - http://www.unitedpackagesmashers.com/