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My Refund Nightmare

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Link Title: My Refund Nightmare Open in a new window
Link URL: http://www.guardian.co.uk/comment/story/0,3604,1117568,00.html
Link Details: Jonathan Freedland describes his experience with UPS in sending a crate of stuff from California to Britain, including the admission of a UPS manager that the handling had been a "catalogue of errors". [Guardian]
Category: Top : Home : Consumer_Information : Complaints : United_Parcel_Service
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My Refund Nightmare