Control-F1 - Provides enterprise solutions for live and automated support. - http://www.ca.com/control-f1/
NetHelpDesk - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. - http://www.nethelpdesk.com/
AmberCat - Web-based and desktop software for internal and external help desks, customer service, and facilities management. - http://www.ambercat.com
Supportsoft - Real-time service management and support automation software. - http://www.supportsoft.com/
Acacia Help Desk - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting. - http://www.helpdesksoftware.com.au/
Surado - Features Win32 administrator application, Web-accessible interface, client information management, and lead management. - http://www.suradocrm.com/
Coral Sea Software - Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting. - http://www.coralsea.com.au/sysman/
Kemma Software - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. - http://www.kemma.com
Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software. - http://www.vertsol.com
The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues - http://www.helpdesking.com
World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts. - http://www.worldwebdynamics.com
Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. - http://www.inet-sciences.com
Double IS - Software enabling facility managers to track work orders, room booking, and building maintenance. - http://www.doubleis.com/
HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. - http://www.helptrac.com
Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. - http://www.wickett.net
PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT - http://www.prd-software.com.au
Easy Access Help Desk - Offers help desk software applications for businesses, software support, and call center solutions. - http://www.easyaccesshelpdesk.com/
LBE Help Desk Software - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting. - http://www.lbehelpdesk.com
NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. - http://www.netkeeper.com
Softopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. - http://www.softopia.com