Alitalia Sucks - Consumer complaints about lost luggage and other issues. Links to related sites. - http://www.alitaliasucks.com/
Unfriendly Skies - Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon] - http://archive.salon.com/business/feature/2000/07/28/united/
Out of the Blue - Lies in the sky: An inside look at United Airlines' abysmal service. [Salon] - http://archive.salon.com/business/col/hest/2000/07/28/united/
Ryanair Campaign - Gives observations and experiences relating to Ryanair. Includes copies of correspondence, press articles and advice on reporting problems. - http://www.ryanaircampaign.org/
Untied - Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences. - http://www.untied.com/
United We Strand - Winners of Westword Online's "What United Did to My Summer Vacation" contest. - http://www.westword.com/Issues/2000-08-10/news/feature.html
United Sends Mixed Privacy Messages - Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] - http://news.com.com/2100-1017-226708.html?legacy=cnet
Off Limits - Westword Online article sponsoring a "What United Did to My Summer Vacation" contest. - http://www.westword.com/issues/2000-07-20/offlimits.html
NorthWorst Air - Article from an ex-employee. - http://www.northworstair.org/