Call Centre
- Call center software reviews, management interviews, tips on improving customer service and call centre products.
- http://www.callcentre.com/

Call Centre Managers Forum
- Business Information and Resources for Call Center Managers.
- http://www.callcentres.com.au/

Telecoms Virtual Library
- Resource links for the call center industry.
- http://www.analysys.com/vlib/default.asp

Oz Call Centres
- Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide.
- http://www.ozcallcentres.com/

CCNG
- A networking organization with membership comprised of call center management and industry professionals.(membership required)
- http://www.ccng.com/

Call Center Guide
- Online guide for call center products, services, news and telecommunications links.
- http://www.callcenterguide.com/

Mosaix (PDS) User Group
- Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.
- http://www.mosaixusergroup.com/

CRM Xchange
- Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
- http://www.telemkt.com/

Callcentres.net
- Call center research and supplier directory.
- http://www.callcentres.net/

Call Center Ops
- Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
- http://www.callcenterops.com/