Continuous Process Improvement Bibliography - National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Continuous Improvement - http://www.archives.gov/research_room/alic/staff_resources/organizational_change_bibliography/continuous_improvement.html
Process Management Bibliography - National Archives and Records Administration, National Archives Library's recommended informational resources regarding Process Management - http://www.archives.gov/research_room/alic/staff_resources/organizational_change_bibliography/process_management.html
Total Quality Management Bibliography - National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Total Quality Management (TQM) - http://www.archives.gov/research_room/alic/staff_resources/organizational_change_bibliography/total_quality_management.html