Balanced Scorecard Bibliography - National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Balanced Scorecard - http://www.archives.gov/research_room/alic/staff_resources/organizational_change_bibliography/balanced_scorecard.html
Performance Measurement Bibliography - National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Performance Measurement - http://www.archives.gov/research_room/alic/staff_resources/organizational_change_bibliography/performance_measurement.html
Performance Measurement: The Data Warehouse Supports Best Practices - Deborah Henderson. The initiatives in data warehousing in many of these companies may be graded as success or failures, but if the companies are smart they haven't lost faith in the underlying goals; to leverage this critical business data in a complete b - http://www.tdan.com/i010ht03.htm