Fussell, John - Call center manager, process improvement, development, technologies, metrics, and knowledge management. Resume available in different formats. - http://www.call-center-management.info/
Gontarz, Wlodek - Software engineering background, with work experience at helpdesks and translation services. - http://w.gontarz.webpark.pl/englishcv.html
Peffer, Arthur C. Jr. - Call center manager and administrator with high volume experience. - http://www.avaya-call-center-management-resume.com/
Pruitt, Paul - Experienced support professional. Knowledgeable or experienced in the computer graphics, food service, education, electrical utilites and health care industries. - http://www.pruittfamily.com/paul/PDPresume.htm