Service Untitled - A blog focused on customer service and the customer service experience. Interviews, tips, and downloads. - http://www.serviceuntitled.com/
CRM Daily - CRM news and information. - http://www.crm-daily.com/
eCustomerServiceWorld.com - Articles, case studies and white papers as well as news, information, advice and jobs. - http://www.ecustomerserviceworld.com/
European Centre for Customer Strategies (ECCS) - Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools. - http://www.eccs.uk.com
CSM - Journal, advice and information for customer service professionals. - http://www.customerservicemanager.com/
CRMDirectory.com - News, products, and tutorials for those interested in customer relationship management. - http://www.crmdirectory.com
CRM Today - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. - http://www.crm2day.com/
CRM Blog - News and commentary on CRM topics, including software and implementation. - http://www.crmblog.org
CRM & SFA Best Practices - Features articles about using and setting up customer relationship management and sales force automation solutions. - http://www.crm-best-practices.com/
eCRMGuide - Customer relationship management and e-business news. - http://www.ecrmguide.com/
destinationCRM.com - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. - http://www.destinationcrm.com/
Customer Service Group - Resource for customer service, call center and helpdesk professionals. - http://www.customerservicegroup.com
Outsourcing CRM - Case studies and best practices focused on customer relationship management. - http://www.outsourcing-crm.com