SearchCRM.com
- Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
- http://searchcrm.techtarget.com/

Stream International, Inc.
- Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
- http://www.stream.com/

CRMA
- A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
- http://crmassociation.org

KR Consulting
- Management consulting firm for help desks and customer support centers.
- http://www.krconsulting.com

The Service Support Forums
- Online forums and message board dedicated to service management and customer support.
- http://www.managementforums.com

SSI Partners
- Offers help in maximizing the revenue and cost savings via remote service offerings.
- http://www.ssipartners.com

The ITIL Open Guide
- A public wiki site dedicated to the ITIL approach to IT and customer support and management.
- http://www.itlibrary.org

ContactLife
- Provides businesses with a fresh new perspective on customer contact strategies
- http://www.contactlife.com

SafeHarbor Technology Corp.
- Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.
- http://www.safeharbor.com/

UltraFeedback
- Research consulting firm that aligns organizations with their customers.
- http://www.ultrafeedback.com/

Platinum Rule
- Learn more about how charismatic you are and how charisma affects you personal and professional success.
- https://platinumrule.com/

PeopleLink eCommunity
- Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.
- http://www.peoplelink.com/

Inq.com
- Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
- http://www.inq.com

Maconomy
- Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
- http://www.maconomy.com

Customers in Focus
- Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
- http://www.custinfoc.co.uk

Interact.com
- Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
- http://www.interact.com

Customer Focus Consulting
- Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
- http://www.customerfocusconsult.com

Unicom Telecommunications
- Specializing in order fufillment for each and every business type.
- http://www.unicomcorp.com/

GEM
- Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
- http://www.the-gem.com/

TelePlaza
- Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.
- http://www.teleplaza.com/Telemarketing/Inbound/inbound.html

Island Data
- Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
- http://www.islanddata.com/

Sitel Corporation
- Delivering telephony based customer relationship management solutions and project management.
- http://www.sitel.com/

Pivotal Corporation
- XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
- http://www.pivotal.com

Emerging Market Technologies, Inc.
- TeleMagic software, a completely customizable customer relationship management solution.
- http://www.emti.com/

FrontZone Corporation
- Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
- http://www.frontzone.com/

International Field Works
- A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
- http://fieldworks.net/