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NPR : Customer Sues Sears over Repair Service

  Link Details for: NPR : Customer Sues Sears over Repair Service
Link Title: NPR : Customer Sues Sears over Repair Service Open in a new window
Link URL: http://www.npr.org/templates/story/story.php?storyId=4542614
Link Details: Lawyer Joseph Williams of Baltimore County, Md. sued Sears when a repairman failed to show up to fix his dryer at the time Sears said he would. He won his case, and received a $1 judgment, but he believes he sent the company an important message.
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NPR : Customer Sues Sears over Repair Service